PURPOSE OF JOB: Senior FinOps Consultant - Initially to cover 9 months maternity cover, but likely to extend. You will be responsible for supporting the definition & ongoing delivery of our Managed FinOps v2.0 service. The role acts as the technical SME (subject matter expert) for all FinOps matters relating to Azure & 365 across the delivery team alongside providing wider Consulting based delivery guidance that includes: story-based presentation narrative creation focused on ‘so what’ client storytelling.
This role acts as a critical support to the Head of FinOps in helping to align longer term strategic roadmap planning with delivery upskilling planning, ensuring we have the right training & certification plans across the team to support our GTM & Proposition roadmap goals. While supporting as a technical SME for the team, personal responsibilities will also include client delivery of high profile / larger Managed FinOps delivery project delivery.
KEY RESPONSIBILITIES:
- Own Customer Deliveries for full length of service.
- Ensure all customer deliverables are to the highest quality and delivered in an agreed upon time.
- Key FinOps activity and giving input into service improvements from the customer perspective.
- Acting as a Subject Matter Expert for our customers and Bytes Sales teams.
- Managing the work schedule for deliverables in alignment with BAU tasks, team goals and management priorities.
- Delivering thought-leadership for cloud optimisation engagements; submitting enhancement/evolutionary suggestions for changing existing defined service specifications based on customer feedback, toolset development and changes to best practice and industry standards
- Ensuring relationships are established and maintained with members of the Services team and specifically colleagues delivering similar, related or dependent services.
Key Requirements
- 5-10 years in a customer facing role 5 year working in a project delivery function with experience of managing and delivering services to customers
- 2-5 years IT Consulting experience
- Proven experience in managing customer deliveries across Microsoft 365 / Azure
- Demonstrated ability to ensure high-quality deliverables within agreed timelines.
- Strong background in FinOps activities with a track record of contributing to service improvements from a customer perspective.
- Expertise as a Subject Matter Expert, providing guidance to customers and sales teams.
- Experience in managing work schedules for deliverables, balancing BAU tasks, team goals, and management priorities.
Ideal Certifications
- MS-900 Microsoft 365 Fundamentals
- FinOps Foundation Professional Certification
- AZ-900 Azure Fundamentals
- MCP in Volume Licensing for Large Organisations
- MCP in Software Asset Management (SAM)
- AWS cloud certifications
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